An entrepreneur from Warsaw faced the threat of a 5,000 PLN fine from the tax office due to a complete lack of accounting records. The W12 & Wikielson team not only resolved the issue with the Tax Office (Urząd Skarbowy) by applying the “czynny żal” (active remorse) procedure, but also restored the financial statements, returning 11,000 PLN in overpaid VAT to the client. These funds allowed her to pay off debts to ZUS (Social Insurance Institution) and establish systematic accounting support.
Page Content
The Problem and Client's Challenges
Client Profile:
Business Sector
Retail (store)
Business Structure:
Sole proprietorship (JDG)
Location
Poland
Challenges and Issues:
The client was running her business operations while completely ignoring accounting and tax record-keeping. The business was operating “blindly,” creating enormous risks. The situation became critical when she received a call from the Tax Office (Urząd Skarbowy) notifying her that they had initiated proceedings to impose a fine of 5,000 PLN for failing to submit VAT returns.
What problems did she face?
Risk of Fines
A direct threat of financial penalties from the state.
Unfamiliarity with Polish Tax Law
Like many foreigners, the client did not speak Polish and did not understand the legal requirements.
Lack of Records
Complete chaos in her documents – she only had cash register receipts and scattered purchase invoices.
Cash Flow Gap
An acute shortage of funds to pay current debts, particularly to ZUS.
The Solution by W12 & Wikielson Specialists
We took control of the situation 24/7, applying our full experience and innovative solutions to quickly restore the accounting records. Our team conducted a complete audit of the data provided and performed the following steps:
Legal Protection
Immediately reviewed the Tax Office's demands and prepared a legal position. We filed an official request ("czynny żal") with the tax office, which allowed us to minimize the risk of a fine for an unintentional violation.
Record Restoration (Due Diligence)
Our specialists processed all cash reports and purchase invoices, reconstructing the missing data needed for a correct VAT calculation. We took 100% responsibility for the professionalism of this work.
Preparation and Filing of Declarations
We prepared and filed all missing tax declarations retroactively, fully legalizing her past business activities.
Refund of Overpayment
During the analysis, it turned out the client was entitled to a tax refund. We carried out this procedure and returned the funds to her accounts.
Financial Planning
Helped her use the returned funds to pay off her debt to ZUS, thereby solving the cash flow gap.
Ongoing Support
After resolving the crisis, we set up full accounting and tax support so the client would never face such risks again. She can now focus on growing her business.
Key Results and Figures
Time Frame:
25 days (from the moment of contact to full resolution and refund). We work without vacations or sick days, so we managed it in the shortest possible time.
Financial Results
- 5,000 PLN fine — completely canceled (thanks to the timely submission of “czynny żal”).
- 10,000 PLN — refunded to the client’s regular bank account.
- 1,000 PLN — refunded to the client’s VAT account.
- Total: 11,000 PLN in recovered funds that the business received.
Operational Benefits
- Current debt to ZUS was paid off using the refunded funds.
- All risks of account blocking and further inspections were eliminated.
- The business was transitioned to transparent and systematic accounting. We minimized the risks of paying penalties in the future.
Achieved Goals:
The business was saved, the tax claim was resolved, the client receives professional support and no longer worries about finances.
Client Testimonial
«I was in a panic when the Tax Office called me and told me about the fine.
It turned out that due to not knowing the language and the laws, I didn’t even understand that I needed to file any declarations. The W12 & Wikielson team not only saved me from a 5,000 fine — they did the impossible: they got me back 11 thousand zloty! This money came just in time to pay off my ZUS debts.
Now I’m not afraid of anything because my accounting is in the safe hands of professionals who are always available. Huge thanks for the real help!»
In a similar situation?
Don’t wait for a call from the tax office. Entrust your accounting to the W12 professionals who bring real benefits to businesses.
Contact us right now for a free consultation. We work with clients throughout Poland (Warsaw, Krakow, Wroclaw, Gdansk, and other cities) and guarantee full confidentiality!
- Mon-Fri: 08:00 - 17:00
- +48-571-052-184
- Biuro@wikielson.pl
